CONSUMER AND INTERNET RESOURCE USER AGREEMENT

"INTERNET HOSPITAL"

 

The meaning of terms.

1.1 The owner is the owner of the Internet Resource for communication, storage and processing of information and other built-in and connected services and modules "Internet Hospital", hereinafter the Resource.

1.2 The User of the Resource is any individual or legal entity registered in the account of the menu item of the Resource "For Doctors".

1.3 Activities on the Resource can be carried out after confirmation of the registration of an account for individuals and legal entities, hereinafter the User Account.

1.4 Customized eat and account as "Doctor" can be a health worker present to the registration certificate, diploma or license.

1.5 Customized eat and account as "Medical facilities" can be any health care facility licensed by the Ministry of Health.

1.6 The user of the "Regional Director" account can be any individual or legal entity capable of carrying out commercial activities that increase the profits of the Resource within one or more regions or administrative centers.

1.7 The user of the "Top Manager" account can be any individual or legal entity capable of performing commercial activities that increase the profits of the Resource within one country.

1.8 The Consumer of the Resource is any individual or legal entity registered in the account of the Resource menu item "Registration" or "Login", hereinafter the Consumer or the Patient.   

1.9 A consumer of the Resource is also considered any natural or legal person who asked a question in the menu item of the Resource "Ask a doctor for free ", "Ask a therapist for free without registration" hereinafter as a Consumer or Anonymous.   

1.10 Communication on the Resource between Consumers and Users occurs through the transmission of messages, text files, photos, video files, etc., hereinafter referred to as Messages.

1.11 Service fee is a payment for the provided communication services and other services of the Resource.

1.12 Payment for services is payment for services provided by the user to the consumer.

 

User Agreement.

2 Resource, on the one hand, and the User, on the other hand, have entered into this Agreement on the following points:

2.1 The user makes operation on the resource by registering and account for the provision of information, consultations and other services to consumers with all the services and resource module provided for the contents of this account.

2.2 The User pays the Resource a guarantee fee for using the Account, if there is a message about this in the User's personal account. The size of the contribution and its frequency should also be indicated in the User's personal account. The guarantee fee, in the absence of activity on the part of the User, must cover the costs of the Owner for launching and maintaining the User's account in working order, paying for the user's advertising on the Internet, connecting the SMS notification service, etc. The payment of the guarantee fee takes effect when a message appears in the User's personal account.   

2.3 Service fees received in result of activity of the user on the account, distributed proportional, minus bank commission. The information  are published in the User's personal account.   

2.3a The Resource can also establish Payment for Services. In the event that Payment for Services is introduced as an additional or basic service, information about this will be posted in the User's personal account. Payment for services provides for a direct transaction of funds to the User's card from the Consumer. If such a case occurs, then the funds will be distributed proportionally. Information about this will be published in the personal account of the User.

2.4 The User can perform additional activities on the Resource by registering the "Regional Director" Account in order to carry out commercial activities that contribute to increasing the profits of the Resource within one or more regions, cities or other administrative units.

2.5 The income received because of the User's activity on the "Regional Director" Account will be distributed proportionally, minus the bank's commission.

2.6 If the User initiates a transaction for the sale and purchase of the Resource, then the distribution of income from this transaction will be negotiated in each specific case and will be recorded in a separate application. 

Obligations of the parties Resource - User.

3. The resource undertakes to maintain the User's accounts in working order.

3.1 The Resource undertakes to conduct an advertising campaign for the User on the pages of the Resource or on the Internet to attract more Consumers to the User's Accounts.

3.2 The Owner undertakes to connect and maintain the SMS notification service about the visit of the Consumers to the User's Accounts, if necessary.

3.3 The Owner undertakes to collect a service fee from the Consumers- Patients of the User's Accounts (account income), if any.

3.4 The owner undertakes to pay an agency fee to the User in the amount of 50% of the service fee, if any, minus the bank's commissions.

3.5 The Owner undertakes to pay an agency fee to the User of the "Regional Director" Account for 5% of the account income, if any, minus the bank's commissions.

3.6. The user undertakes to abide by the terms of this user agreement.

3.6 a The User undertakes to support the activity on the Account in the form of communication with Consumers-Anonymous and Consumers-Patients, and not allow Messages from them to remain unanswered.

3.6b The User undertakes not to use unqualified personnel who do not have a medical diploma to communicate with Consumers.

3.6c The User undertakes to provide Consumers with medical consultation. Consultation must comply with medical ethics and deontology and carry useful information for the patient.

3.7 If Payment for Services takes place the User undertakes to transfer 20% of the amount of transactions under this item to the account of the Resource.

3.8 The User of the "Regional Director" Account undertakes to carry out commercial activities to increase the profit of the Resource, namely:

3.8a Invite other users to register for Doctor Accounts.

3.8b Attract other users to register on accounts of "Medical Institutions".

3.8c Any other commercial activity that helps to increase the profits of the Resource.

3.9 The User undertakes not to copy or spoil the Resource or its services and modules, as well as not to disseminate negative or offensive information in relation to Consumers or other Users or the Resource itself, its personnel and its Owner.

3.10 The User undertakes not to cause any physical or moral harm to Consumers or other Users or the Resource itself, its personnel and its Owner.

 

Rights Resource - User.

4. The owner has the right to change the license agreement posted on the Resource website at his own discretion.

4.1 The owner has the right to change the design and content of the pages of the Resource website at his own discretion.

4.2 The Owner has the right to change the Service Fee at its sole discretion, enable and disable it at its sole discretion.   

4.2a The Owner has the right to change the Payment for Services at his own discretion, enable and disable it at his own discretion.

4.3 The Owner has the right to terminate the contractual obligations with the User at his own discretion and suspend or block or delete the User's account.

4.4 The User has the right to terminate the contractual obligations with the Resource at his own discretion, delete the account or ask to block the account for a while.

4.5 The User has the right to ask to change the Service Fee or Payment for Services at his request.

 

Resource-Consumer Agreement.

5 Resource, on the one hand, and the Consumer on the other hand, have entered into this Agreement on the following points:

5.1 As consumer of-patient accepts the terms of this Agreement and have access to the services of resource and by registering account or without the registration as user-Anonymous, to obtain information, consultation, and other services from  Resource using all the services and resources units, provided by the content of this account

5.2 The Resource may charge a Service Fee from Consumers. The Service Fee is intended to maintain the Resource, its modules and services in working order.

5.3 Payment of the Service Fee is an exclusively voluntary act of the Consumer. Reduced and I about used payment service charges are published in the personal account of the Consumer.

5.4 The consumer fully understands that the Resource is only a means of communication between the Consumer and the User, between the Patient and the doctor or medical institution.

5.5 The Resource provides communication in the form of an Internet chat, that is, an Internet dialogue (Internet consultation) between the Patient and the doctor on the web pages of the Resource itself.

5.6 The resource does not assume any obligations for the content of the Internet chat (Internet consultations), for the quality and veracity of the information transmitted from both sides.

5.7 The resource is not interested in the veracity or content of the information provided by the Consumer-Patient at the time of registration or during the chat-consultation. The Consumer-Patient fully assumes responsibility for himself, realizing that the information provided by him has full influence on the quality of responses from the User.

5.8 The resource is not interested in the veracity or content of the information provided by the User during the chat consultation. The Consumer-Patient takes full responsibility for himself, having made a choice to contact this specialist. The resource shows a certificate or diploma of a specialist and his work experience and experience on the site, so that the Consumer-Patient makes the right choice. The quality of specialist conultation can be found in the Patient Questions menu.

5.9 The Resource can also establish Payment for Services. In the event that Payment for Services is introduced as an additional or main method of payment for communication with the User, information about this will be posted in the personal account of the Consumer. Payment for services provides for a direct transaction of funds to the User's card from the Consumer. In this case, the resource provides in addition to chat and even direct means of communication with the user, such as a phone or Viber if available.

5. 10 The resource is also not responsible for events that occurred after the Payment for the Services.

 

Obligations of the parties Resource - Consumer 

6 The resource undertakes to keep the customer's accounts on the site in working order.

6.1 The resource undertakes to provide the information it has about the Users, such as a diploma or a doctor's certificate, for viewing on the site and without sending it to Consumers or other third parties.

6.2 The resource undertakes to publish chats (consultations) in the "Patient Questions" menu in order for the Consumer to form his opinion on the quality of the User's consultations.

6.3 The Consumer undertakes not to copy or spoil the Resource or its services and modules, as well as not to disseminate negative or offensive information in relation to Consumers or other Users or the Resource itself, its personnel and its Owner.

6.4 The Consumer undertakes not to cause any physical or moral harm to Consumers or other Users or the Resource itself, its personnel and its Owner.

 

Rights Resource - User - Consumer.

7 The owner has the right to change the license agreement posted on the Resource website at his own discretion.

7.1 The owner has the right to change the design and content of the pages of the Resource website at his own discretion.

7.2 The Owner has the right to change the Service Fee at its sole discretion, enable and disable it at its sole discretion.

7.3 The owner has the right to change the Payment for Services at his own discretion, enable and disable it at his own discretion.

7.4 The Owner has the right to terminate the Agreement with the User at his own discretion and suspend or block or delete the User's account.

7.5 The Owner has the right to terminate the Agreement with the Consumer at his own discretion and suspend or block or delete the Consumer's account.

7.6 The User has the right to terminate the contractual obligations with the Resource at his own discretion, delete the account or ask to block the account for a while.

7.7 The consumer has the right to terminate the contractual obligations with the Resource at his own discretion, delete the account or simply stop using it.

7.8 The User has the right to ask to change the Service Fee or Payment for Services at his request.

Terms of execution of the Agreement.

This Agreement enters into force from the moment it is confirmed on the Resource website or from the moment, the User Account or Consumer Account is confirmed.

8.1 The term of the Agreement continues as long as the Resource exists.

8.2 This Agreement may be terminated in case of force majeure (force majeure circumstances) or if the parties fail to comply with the terms of the Agreement or at the request of the parties.